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Facility Operations Assistant Manager
1 month ago
The Facility Operations Assistant Manager is a key member of our team, responsible for assisting the Facility Operations Manager in delivering exceptional customer service and maintaining clean and functioning facilities. This role requires a high level of flexibility and adaptability to meet the needs of the business.
Key Responsibilities
- Assist in maintaining locker rooms, fitness floors, common areas, and amenities to ensure a clean and safe environment for members
- Respond promptly to member feedback and provide effective solutions to resolve issues
- Assist in training team members through ongoing coaching, counseling, and continuous feedback
- Participate in the Safety Committee to ensure compliance with OSHA regulations
- Assist with recruiting and interviewing for the Operations department
- Attend weekly department head, Operations department, and all-club meetings
- Build strong relationships with members to gather feedback and improve services
- Coordinate and create Operations staff schedules
- High School Diploma or equivalent
- CPR/AED certification required within 30 days of hire
- 1 year of customer service experience
- Aquatic Facilities Operator Certification (AFO)
- Certified Pool Operator license (CPO) within 3 months of hire
- Ability to work a flexible schedule to meet business needs
- Health and fitness operations experience
- College degree in business, hospitality, or related field
- Experience with building operations
Life Time is a place for everyone. We are committed to an inclusive, diverse, and equitable workplace that respects and celebrates the unique contributions of each individual. We are an equal opportunity employer that recruits, hires, trains, and promotes based on merit and qualifications.