Shift Supervisor

4 days ago


Delaware, Ohio, United States MARION GOODWILL INDUSTRIES INC Full time
Job Summary

The Shift Supervisor role is a key position within our retail operations team at MARION GOODWILL INDUSTRIES INC. This individual will assist the store management team in ensuring seamless day-to-day operations, focusing on employee development, customer satisfaction, and loss prevention.

Key Responsibilities
  • Leadership and Development:
  1. Provide guidance and coaching to retail associates to enhance their skills and performance.
  2. Assist in evaluating employee performance and provide constructive feedback.
  • Customer Service and Communication:
  1. Ensure exceptional customer service by communicating effectively with customers and staff.
  2. Relay information between store personnel and management in a clear and timely manner.
  • Safety and Loss Prevention:
  1. Identify and report any safety concerns or health violations, taking proactive measures to prevent incidents.
  2. Monitor sales floor and backroom for loss prevention and document any issues as needed.
Requirements
  • Excellent Communication Skills:
  1. Strong verbal and written communication skills to effectively interact with staff and customers.
  • Leadership and Problem-Solving:
  1. Ability to lead by example, demonstrating our company values and guiding principles.
  2. Proactive approach to problem-solving, identifying and addressing issues promptly.

This role requires a strong work ethic, attention to detail, and a commitment to excellence in all aspects of retail operations. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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