Multilingual Customer Experience Specialist

6 days ago


Mason, Michigan, United States Dart Container Full time
Job Description

We are looking for an experienced Bilingual Customer Service Representative to join our team at Dart Container in Mason, MI. As a key member of our administrative sales team, you will be responsible for providing exceptional customer service to customers located in Mexico and other international markets.

About the Job

This role requires excellent communication skills in Spanish and English, as well as the ability to work independently and make sound decisions without immediate supervision. The ideal candidate must possess a high school diploma or equivalent, six months of experience in a customer service field, and strong attention to detail and accuracy.

Responsibilities and Qualifications
  • Process customer orders and respond to routine inquiries
  • Communicate effectively with customers and internal departments
  • Utilize customer service software to manage incoming workload
Compensation and Benefits

The estimated salary for this role is $45,000 - $55,000 per year, based on location and experience. Dart Container full-time employees enjoy great benefits, including medical, dental, vision, life insurance, 401(k) with company matching contributions, paid vacation, paid holidays, short-term disability, tuition assistance, product discounts, and more.

Why Choose Us
  • Family-owned and family-focused company
  • Headquartered in Mason, MI, with 30 locations in four countries
  • 13,000 employees united by shared values


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