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Customer Service Liaison

2 months ago

Hattiesburg, Mississippi, United States Forrest Health Full time

Job Summary:

As a key member of the Forrest Health team, the Customer Relations Specialist plays a vital role in ensuring a seamless applicant intake and reception process for Human Resources. This position partners closely with the HR Specialist and serves as a backup, providing exceptional support and service to our customers.

Key Responsibilities:

  • Coordinate and manage applicant intake and reception duties for Human Resources.
  • Partner with the HR Specialist to provide exceptional customer service and support.
  • Serve as a backup to the HR Specialist, ensuring continuity of service and support.
  • Collaborate with the HR team to develop and implement effective HR processes and procedures.
  • Provide administrative support to the HR team, as needed.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong organizational and time management skills.
  • Ability to maintain confidentiality and handle sensitive information.