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Beauty Expert

2 months ago

Massapequa Park, New York, United States Ulta Beauty Full time
{"title": "Beauty Expert", "content": "Job Summary

At Ulta Beauty, we're seeking a skilled Beauty Expert to join our team. As a Beauty Expert, you will be responsible for maximizing sales in the MAC brand by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards.

Key Responsibilities
  • Meet or exceed MAC brand sales and service goals and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty, and retail shrink.
  • Build and maintain strong customer relationships by interfacing with existing guest base, maintaining active contact with a growing preferred guest list, and following up on guest inquiries.
  • Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, offering samples, and recommending complementary products and/or services.
  • Conduct personalized, professional caliber makeup demonstrations, applications, and lessons; skincare analyses; and product demonstrations with guests to MAC and Ulta Beauty brand standards.
  • Study and practice the Skill Certification requirements and complete as many skill sets as appropriate, within the specified time frame as set by Ulta Beauty and MAC brand.
  • Remain informed, participate in, and inform guests about promotions and marketing initiatives within the brand and throughout all categories/departments of the Ulta Beauty store.
  • Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the MAC brand and the store.
  • Maintain prompt, regular attendance.
Requirements
  • Cosmetology or demonstrator license where required by state law.
  • Cosmetics artistry experience preferred.
  • Demonstrates significant competency in sales, products, and service.
  • Ability to build and maintain strong customer relationships.
  • Ability to work independently and as part of a team.
  • Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment.
  • Strong verbal communication and interpersonal skills.
About Ulta Beauty

At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. We're a place of energy, passion, and excitement where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences for true beauty enthusiasts.

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