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Hospitality Specialist

2 months ago

Carmel, California, United States Folktale Group LLC Full time
About the Role

We are seeking a highly motivated and knowledgeable Wine Ambassador to join our team at Folktale Group LLC. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and sharing your passion for wine with them.

Key Responsibilities
  • Maintain in-depth knowledge of our wine offerings, including wine styles, regions, and production methods.
  • Provide expert wine recommendations to guests, taking into account their preferences and tastes.
  • Develop and maintain a strong understanding of our wine list, including wine pairings and food and wine combinations.
  • Assist with wine tastings and educational events, sharing your knowledge with guests and promoting our wine offerings.
  • Work closely with our sales team to maximize wine sales and promote our wine club.
  • Provide exceptional customer service, ensuring that all guests have a positive and memorable experience.
  • Assist with daily operations, including opening and closing procedures, and maintaining a clean and organized work environment.
Requirements
  • 1 year of experience in the hospitality industry, preferably in a wine-related role.
  • Passion for wine and a strong desire to learn and share your knowledge with others.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Food Handler and Beverage Certifications.
Compensation

$16.00 per hour plus tips and commission, with opportunities for advancement and professional growth.