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Patient Access Associate
2 months ago
We are seeking a highly skilled Patient Access Associate to join our team at Houston Methodist. As a Patient Access Associate, you will play a critical role in ensuring the smooth and efficient flow of patients through our facilities.
Key Responsibilities- Obtain and record accurate demographic and insurance information on patients, ensuring that the correct insurance plan codes are utilized for the billing process.
- Explain consent forms, obtain signatures, and respond to patient questions in a professional manner.
- Contribute to departmental and hospital patient experience by proactively seeking solutions to address patient issues and concerns.
- Ensure that ordered services meet established medical necessity criteria when applicable.
- Collect payments based on pre-determined information, perform insurance verification, and offer payment options after the minimum required payment has been received.
- High School diploma or equivalent education.
- Two years of experience in a strong customer service environment.
- One year of registration experience in a hospital environment preferred.
As a Patient Access Associate at Houston Methodist, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be challenged to grow and develop your skills. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
We are an equal employment opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
