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Child Care Subsidy Eligibility Specialist

2 months ago

MagstattleBas, Grand Est, United States State of Nebraska Full time
Impactful Work in Social Services

Hiring Agency:

State of Nebraska - Department of Health and Human Services

Location:

Omaha, NE

Compensation:

$16.275 per hour

Position Overview:


The State of Nebraska is in search of a dedicated individual to assume the role of DHHS Eligibility Technician.

This position entails the evaluation of new and annual applications for child care subsidies, ensuring that eligible families receive the necessary support for their child care needs.


Under varying levels of supervision, the DHHS Eligibility Technician will assess eligibility for specific programs and manage a limited number of cases across various assistance initiatives; additional responsibilities may be assigned as needed.


Key Responsibilities:

  • Analyze application and referral documents to ensure completeness and adherence to agency standards and relevant regulations.
  • Gather supplementary information through phone or written communication to verify applicant details.
  • Review and compare data from applications, interviews, and external sources to establish eligibility for child care assistance.
  • Issue service authorizations based on eligibility assessments.
  • Communicate eligibility decisions to clients via phone, letter, or email, explaining case status changes and rights regarding fair hearings.
  • Respond to general inquiries from applicants and recipients regarding eligibility criteria and application processes.

Work Schedule:
Monday - Friday; 8:00 AM - 5:00 PM

Dress Code:
Business Casual

Qualifications:

Minimum Requirements: Experience in eligibility determination, community engagement, or related social services roles involving direct client interaction; OR post-secondary education in social work, counseling, psychology, sociology, human development, mental health, education, or a closely related field.

Preferred Qualifications: Experience in case management for children and families or prior work with child care providers.

Knowledge, Skills, and Abilities:

Knowledge of: office procedures and practices.

Skills in: interviewing clients to extract essential information; effectively communicating with diverse audiences.

Ability to:

comprehend and apply agency policies and eligibility requirements; navigate child support processes; engage with clients from various backgrounds; maintain organized records; manage workload efficiently; perform basic arithmetic calculations; produce clear and concise documentation.


Benefits:


The State of Nebraska offers a comprehensive benefits package, including competitive pay, health benefits, paid time off, retirement plans, and opportunities for professional growth.


Explore the full range of benefits available to employees, as eligibility may vary based on position and employment status.


Equal Opportunity Commitment:


The State of Nebraska is committed to fostering a diverse and inclusive workplace. We promote equal opportunity in hiring, training, and advancement without discrimination based on race, color, religion, sex, age, national origin, disability, marital status, or genetics.

Current employees should refer to internal resources for application procedures.