Hospitality Ambassador
4 days ago
Host/Hostess Role at Buffalo Wild Wings - Franklin
We are seeking a skilled and friendly Host/Hostess to join our team at Buffalo Wild Wings - Franklin. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for their dining experience.
Key Responsibilities:
- Guest Greeting and Seating: Greet each guest in a friendly and professional manner, escorting them to their table and ensuring a seamless dining experience.
- Communication and Problem-Solving: Communicate guest concerns to the manager, as appropriate, and manage competing demands with patience and grace.
- Reservations and Wait List Management: Accept and organize reservations, prioritize them to accommodate guests, and manage the wait list efficiently.
- Front of House Operations: Prepare seating assignments prior to service, organize and stock the front area, and complete any beginning or closing shift duties.
- Team Collaboration: Help fellow team members when necessary and uphold the company's processes and procedures.
Requirements:
- Excellent Communication Skills: Possess strong verbal and written communication skills to effectively interact with guests and team members.
- Attention to Detail: Demonstrate attention to detail to ensure accurate and efficient service.
- Positive Attitude: Maintain a positive attitude and provide exceptional customer service in a fast-paced environment.
Why Join Our Team?
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity at Buffalo Wild Wings - Franklin.
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