Field-Based Maintenance Technician
5 days ago
Job Summary
Dollar General Corporation is seeking a highly skilled and experienced Maintenance Lead Technician to join our team. As a key member of our maintenance team, you will be responsible for supporting the maintenance function of assigned Dollar General stores within a geographic area.
Key Responsibilities
- Immediate in-person response to resolve maintenance tickets of assigned Dollar General locations, including proactive assessment of preventative maintenance.
- Supervision of Field-Based Maintenance Technicians in the effective planning and implementation of all facilities and maintenance processes, staffing, and support.
- Partnership with store leaders to identify and address entry-level maintenance repairs, including preventative maintenance.
- Education of store leaders and Field Technicians on maintenance best practices to ensure longevity of coolers, freezers, and equipment.
- Utilization of the Computer Maintenance Management System (CMMS) to document, communicate, and interact with key business partners.
- Interaction with all levels of operational leadership and external vendors/maintenance service providers.
Requirements
- Exceptional problem-solving skills with the ability to identify and support entry-level repairs.
- Basic computer knowledge.
- Knowledge or experienced use with power tools.
- Ability to communicate effectively at all levels - store employees, field leadership, senior executives, and external partners.
- Unbridled commitment to customer service.
- Ability to balance multiple priorities.
- Previous Store Management/retail experience (preferred).
Education and Experience
- High School Diploma or applicable experience.
- Comparable retail, custodial, or facility maintenance experience.
- Vocational training or completed coursework (preferred but not required).
- Active Driver's License.
- Willingness to travel up to 100%.
- Ability to pass a Motor Vehicle Background Check.
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