Customer Service Representative

1 week ago


Phenix City, Alabama, United States Gas Express LLC Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Gas Express LLC. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.

Key Responsibilities
  • Customer Service: Provide excellent customer service skills in all interactions, ensuring a positive experience for every customer.
  • Cash Handling: Ensure all cash handling policies are followed explicitly, maintaining accuracy and attention to detail.
  • Store Maintenance: Restock all store items as directed by the Store Manager or customer needs, maintaining a visually appealing store environment.
  • Sales and Service: Sell to every customer, regardless of their purchase, and provide prompt, courteous service and resolve customer issues on shift.
  • Training and Development: Provide training assistance to new team members, supporting their growth and development within the company.
  • Reporting and Administration: Submit reports to the Store Manager for approval, complete and suggest changes to build-to's, and adhere to all company policies and procedures.
Requirements
  • Education: High School diploma or GED preferred.
  • Skills: Outstanding customer service skills, basic computer skills, and the ability to multitask and work in a fast-paced environment.
  • Availability: Must be available to work all shifts and days of the week, with a flexible schedule that may exceed 40 hours per week during peak periods.


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