Retail Sales Manager
3 weeks ago
We are seeking an experienced Retail Sales Manager to join our team at Back A Yard Caribbean American Grill in San Jose, CA. As a Retail Sales Manager, you will be responsible for overseeing the daily operations of our store, ensuring that our customers receive exceptional service and that our sales goals are met.
About Us:
Back A Yard Caribbean American Grill is a fast-paced restaurant serving Jamaican-style food. We thrive on delivering superior quality food and beverages, legendary customer service, sales growth, cost controls, and treating our employees like family. Our mission is to enrich the lives of our guests, our employees, and owners by providing an exceptional dining experience every time.
Responsibilities:
• Supervise a team of retail sales workers to ensure optimal efficiency
• Adjust the daily schedule for shift personnel to meet sales goals
• Train and evaluate employees to improve their skills and productivity
• Track monthly results and trends to inform business forecasting
• Resolve escalated customer complaints in a professional manner
Qualifications:
• Previous experience in retail, customer service, or related fields
• Ability to thrive in a fast-paced environment with high energy levels
• Excellent written and communication skills to effectively interact with colleagues and customers
• Strong leadership qualities to motivate and inspire team members
Estimated Salary: $55,000 - $65,000 per year based on experience and qualifications.
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