Retail Sales Operations Manager

3 weeks ago


San Jose, California, United States J&A Warren Outlet - Grocery Outlet Full time
Job Title: Retail Sales Operations Manager

Estimated Salary:

$70,000 - $90,000 per year

Job Summary

J&A Warren Outlet - Grocery Outlet is seeking a highly skilled Retail Sales Operations Manager to oversee and coordinate the activities of our retail sales team. As a key member of our management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a positive store environment.

The ideal candidate will have 3-5 years' experience in retail management, with a proven track record of leading high-performing teams and achieving business objectives.

Key Responsibilities
  • Oversee and coordinate the activities of retail sales staff to ensure excellent customer service and quality sales interactions.
  • Conduct inventory counts, reconcile cash receipts, and maintain accurate stock levels.
  • Monitor sales performance, identify areas for improvement, and implement strategies to increase sales.
  • Maintain a clean and organized store environment, adhering to health and safety standards.
  • Develop and implement policies and procedures to promote business growth and employee development.
Requirements
  • 3-5 years' experience in retail management
  • Strong leadership and communication skills
  • Ability to work independently and as part of a team
  • Excellent problem-solving and decision-making skills
  • Certification in retail management or related field (an asset)

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