IT Support Specialist

6 days ago


Ridgeland, Mississippi, United States Abacus Technologies Full time
Job Title: IT Support Specialist

We are seeking a highly skilled and motivated IT Support Specialist to join our team at Abacus Technologies. As an IT Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities:
  • Provide technical support to clients via phone, email, and remote desktop
  • Diagnose and resolve technical issues with desktops, laptops, and mobile devices
  • Configure and troubleshoot network devices, including routers, switches, and firewalls
  • Install and configure software applications, including Microsoft Office and other productivity tools
  • Perform routine maintenance tasks, such as backups and software updates
  • Collaborate with internal teams to resolve complex technical issues
Requirements:
  • 2+ years of experience in IT support or a related field
  • Strong knowledge of Windows operating systems, including Windows 10 and Server 2019
  • Experience with Microsoft Office and other productivity tools
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Excellent communication and problem-solving skills
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Flexible work arrangements, including remote work options

At Abacus Technologies, we value our employees and strive to create a positive and inclusive work environment. If you are a motivated and detail-oriented IT professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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