Furniture Specialist

**Lovesac Culture**

At Lovesac, we strive to be an employer of choice by embodying a culture that encourages team members to think and dream big. We call this Top Ambition. We aim to not only excel within our industry but also make a meaningful impact on the world.

We value a culture of love, promoting love and happiness in all aspects of our work. Above all else, we're driven by love (because it matters). Our Designed for Life mission started with Sacs, a seat so much better than your classic beanbag made with repurposed Durafoam and designed to reduce environmental impact while providing unimaginable, cloud-like comfort.

From there, we expanded the possibility for sustainable furniture with Sactionals, a customizable modular sectional that can be endlessly rearranged to evolve with you. Our product line has grown a lot since our Sacs days, but our goal will always remain the same – to create truly adaptable, comfortable furniture that can be with you for life.

**Job Description:**

As a Lovesac Sales Associate, you will be responsible for creating a welcoming and engaging in-store experience. You will use your top ambition to help customers design our products to fit their style and space. If you're passionate about sustainability and products that are designed to evolve with you, love building relationships, and are dedicated to making every customer experience extraordinary – join our Lovesac Retail Team.

Responsibilities:

• Actively engage with customers using our Lovesac selling techniques.
• Achieve personal sales goals and key performance indicators.
• Provide attentive service to all customers and build customer loyalty.
• Demonstrate a strong understanding of product knowledge and effectively demo, assist, and educate customers.
• Guide the customer from first interest to purchase focusing on managing quotes, closing the sale, and maintaining relationships.
• Conduct customer outreach using company provided tools and communication methods.
• Quickly identify and resolve customer issues, ensuring a positive shopping experience.
• Maintain a welcoming and visually appealing store by following visual merchandising standards.

Requirements:

• 18 years of age or older.
• High-School Diploma or equivalent.
• Minimum of 1 year of experience in a retail or customer service role.
• Able to work flexible hours including evenings, weekends and holidays.
• Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers and utilizing internal CRM systems to enhance customer experience and drive future outreach.

**Benefits:**

Competitive hourly wage: $15.00 - $15.75 per hour. Plus, enjoy a range of benefits including flexible hours, paid time off, holiday pay, 401K matching contribution, health plan discount, employee assistance program, financial wellness tools, associate discounts, pet insurance, and more