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Caregiver Scheduling Specialist

2 months ago

Mobile, Alabama, United States Right at Home Mobile Full time
Right at Home Mobile - Scheduling Coordinator

As a **Scheduling Coordinator** at Right at Home Mobile, you will play a vital role in fostering robust relationships between clients and caregivers, ensuring a superior in-home care experience for all parties involved.

The **Scheduling Coordinator** is essential in aligning the appropriate caregiver with each client, accurately managing referrals, and supervising various operational tasks within the office.

Key Responsibilities
  • Respond to phone calls and messages with professionalism and warmth.
  • Manage on-call responsibilities during evenings and weekends.
  • Conduct interviews, screenings, and assessments for potential candidates, ensuring a positive experience for applicants.
  • Assist in recruitment, onboarding processes, orientations, and performance reviews.
  • Coordinate caregiver schedules and daily operations.
  • Support marketing, sales, and public relations efforts.
  • Collaborate effectively within the office team.
  • Efficiently manage referrals, inquiries, and payroll tasks.
  • Maintain precise personnel records and documentation.
  • Serve as a liaison between staff and the Operations Manager.
  • Exhibit professionalism and integrity in all communications.
  • Demonstrate multitasking abilities and problem-solving skills in a dynamic environment.
  • Provide compassionate and customized care to clients and team members.
Qualifications
  • High School diploma or equivalent with a minimum of two years of relevant business experience.
  • Strong organizational and computer proficiency.
  • Exceptional interpersonal and communication skills.
  • Familiarity with medical terminology.
  • Able to work independently with sound judgment.
  • Fluency in English is required.
  • Willingness to be available for on-call duties outside of standard office hours.
Work Environment
  • This position is based in the local office.