Pharmacy Manager

4 weeks ago

Sykesville, Maryland, United States Walgreens Full time
Job Description:

Job Summary:

As a Pharmacy Manager at Walgreens, you will be responsible for providing exceptional patient care and services, ensuring the efficient operation of the pharmacy, and leading a team of pharmacy professionals. You will work closely with patients, healthcare providers, and other stakeholders to deliver high-quality pharmacy services and promote health and wellness in the community.

Key Responsibilities:

  • Patient Experience:
    • Engage patients by greeting them and offering assistance with products and services.
    • Resolve patient issues in a timely manner and answer questions to ensure a positive patient experience.
    • Model and share customer service best practices with all team members to deliver a distinctive and joyful patient experience.
  • Operations:
    • Counsel patients and answer questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products.
    • Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.
    • Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
  • Leadership:
    • Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.
    • Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision.
    • Monitors and recognizes improvements in pharmacy staff by implementing rewards programs.

Requirements:

  • BS in Pharmacy or Pharm D Degree from an accredited educational institution.
  • Current pharmacist licensure in the states within the district.
  • Certified Immunizer or willing to become an immunizer within 90 days of hire.
  • At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing.

About Walgreens:

Walgreens is a leading pharmacy and retail chain with a 170-year heritage of caring for communities. We are committed to creating more joyful lives through better health and are proud to be a neighborhood health destination serving nearly 10 million customers each day.

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