HVAC Specialist

We are seeking an experienced HVAC Specialist to join our team at Bosch Home Comfort. As an HVAC Specialist, you will be responsible for providing technical support and assistance to our customers and contractors in the field.

The HVAC Specialist will be responsible for:

• Providing phone and email based trouble shooting and applications assistance to contractors, dealers, engineers, architects and homeowners on hydronic heating, forced hot air, domestic hot water, air-conditioning, heat pumps.
• Working with different departments to support new product introduction, provide guidance on currently supported products or assist in continuous improvement projects
• Representing the business with root cause analysis in complaint resolution or technical investigation when required
• Establishing and maintaining electronic support records of calls and emails
• Reviewing technical materials to verify correctness. Developing departmental technical documents and assisting with technical videos
• Providing trouble shooting and applications support internally to related departments and outside sales representatives
• Providing peer level support developing others in area(s) of technical expertise.
• Assisting the business in continual product and process improvements and reducing warranty and goodwill costs
• On-site field troubleshooting as needed

To be successful in this role, you will need:

• A high school diploma or equivalent
• At least 3 years of experience in the HVAC industry, with a minimum of 2 years in a technical support or service role
• Strong problem-solving skills and ability to work independently
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively

We offer a competitive compensation and benefits package, including:

• Competitive salary
• Comprehensive benefits package
• Opportunities for professional growth and development
• Relocation assistance to the Londonderry, NH area

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced HVAC Specialist looking for a new challenge, please submit your application today.