Data Center Operations Manager

3 weeks ago

Prineville, Oregon, United States CBRE Full time
About the Role

We are seeking a highly skilled Data Center Maintenance Manager to join our team at CBRE Global Workplace Solutions (GWS). As a key member of our Critical and Technical Services team, you will be responsible for managing the relationship with our clients while working with other stakeholders to meet all MSA requirements.

Key Responsibilities
  • Ensure the completion of configuration management, work orders, preventative maintenance, and repairs within the agreed SLA timeframe.
  • Resolve unforeseen circumstances that occur and inform the client or Sr. management when needed.
  • Verify facility infrastructure equipment installations are within the agreed SLA timeframe.
  • Oversee Information Technology equipment power installations, relocation, and decommission requests.
  • Check daily routine cleanup of the data halls and review findings.
  • Confirm all deployments are installed to applicable internal, manufacturer, and industry standards.
  • Ensure that all records are updated following any changes made and documentation is kept up to date for all applicable processes.
  • Lead by example and model behaviors that are consistent with CBRE RISE values.
  • Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
  • Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
Requirements
  • Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
  • Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
  • Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
  • In-depth knowledge of Microsoft Office products.
  • Extensive organizational skills with a strong inquisitive mindset.
About CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions.

Find out more at https://www.cbre.com/gws.

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