Parts Sales and Service Expert

3 weeks ago


Montgomery, New York, United States Campbell Supply Company Full time
About the Job

We are seeking a Parts Sales and Service Expert to join our team at Campbell Supply Company. As a key member of our sales team, you will be responsible for providing exceptional customer service, assisting customers with parts selection, and maintaining accurate records of sales transactions.

Salary: $25 - 35/hour (based on experience) + commission opportunities after initial training period

Key Responsibilities

You will be responsible for:

  • Assisting customers with parts selection and providing recommendations
  • Maintaining accurate records of sales transactions using POS system
  • Troubleshooting customer concerns related to parts and ensuring timely resolution
  • Collaborating with other departments to ensure seamless customer service
  • Staying updated on industry trends and advancements in parts technology through training sessions and self-study
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent; additional education or certification in automotive parts is a plus
  • Proven experience in a customer service role, preferably in an automotive or industrial parts environment
  • Strong knowledge of automotive parts, tools, and equipment
  • Excellent communication and interpersonal skills
  • Ability to multitask and work effectively in a fast-paced environment
  • Detail-oriented with strong organizational and problem-solving abilities
  • Proficient in using computer systems, including POS and CRM software
Benefits

Campbell Supply Company offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off. We believe in taking care of our team members like family and offer a supportive work environment that promotes growth and development.



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