Retail Sales Print Associate

5 days ago


Grand Rapids, Michigan, United States Staples Full time

**Job Summary**

As a Retail Sales Print Associate at Staples, you will be part of a dynamic team that is focused on delivering exceptional customer service and solutions to customers' print needs. You will be responsible for providing expert advice and assistance to customers in the Print Solutions department, using your knowledge of print and production equipment to help them produce professionally finished products.

**Key Responsibilities:**

  • Greet customers and respond quickly and attentively to their needs
  • Ask open-ended questions to build relationships and understand customers' copy and print marketing needs
  • Use order intake tools to capture project information and offer an appropriate total print solution
  • Assist customers with tasks in the self-service area, utilizing the copy machines and PC rentals
  • Ask qualifying questions during consultation to generate potential leads
  • Assist customers with their shipping needs and be flexible to perform other duties as assigned
  • Ability to lift and move supplies in the 10-50 pound range

**Requirements:**

  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of print and production equipment
  • Ability to lift and move supplies

**What We Offer:**

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

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