Client Solutions Director

7 days ago

Milwaukee, Wisconsin, United States ManpowerGroup Full time
About the Role

The Client Solutions Director is a key leadership position at ManpowerGroup, responsible for driving profitable growth in one or more industry verticals. This role requires a proven talent solutions sales expert with a strong network of contacts and the ability to think independently with minimal direction.

Key Responsibilities
  • Translate NA Sales strategy and priorities into a clear industry and growth strategy.
  • Develop and execute a sales, delivery, and retention strategy for the market, resulting in a predictable pipeline and growth results aligned to profitability targets.
  • Consistently increase market share within targeted accounts.
  • Demonstrate in-depth knowledge of clients, their skill set needs, products, and services, culture, and company initiatives, and how they buy from ManpowerGroup.
  • Use knowledge of client business cycles and industry activity to anticipate change, mitigate risk, and ensure ManpowerGroup remains relevant as a talent solution for the client.
  • Target and engage in relevant networking opportunities to drive connections and promote ManpowerGroup's brand in the market and within accounts.
  • Inspire and influence a pursuit team to capitalize on opportunities in the industry and ultimately win new opportunities.
  • Align internal sales and delivery resources to achieve the account plan.
  • Elevate ManpowerGroup as a talent solutions expert in the account.
  • Manage account activity and productivity to weekly, monthly, quarterly KPIs.
  • Provide direction, establish clear expectations, and maintain a timely schedule for follow-up with the team to ensure accountability.
  • Validate sales is effectively qualifying opportunities and gaining commitment from clients.
  • Ensure recruiting is delivering top talent to meet sales commitments.
  • Lead and validate execution of sales and recruiting processes and best practices to ensure quality and compliance.
  • Create a vision of success that inspires and motivates the team.
  • Act as a role model for the team in the development and delivery of creative, meaningful customer experiences.
  • Drive a contractor reengagement and deployment strategy to ensure retention of high-quality current and former contractors.
  • Ensure teams go above and beyond the expected in delivering the WOW experience to all customers (client, contractor, internal).
About You

We are looking for a highly experienced sales leader with a proven track record of success in the IT industry and staffing business. The ideal candidate will have a minimum of 2 years of sales or office leadership experience within the IT staffing industry and a consistent history of success in hitting and exceeding sales targets and business development goals.

What We Offer

ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation, and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.

A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals.

Reasonable accommodation during the interview process can be provided. Contact us for assistance.

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