Automotive BDC Representative

2 weeks ago


Marquand, Missouri, United States Lockhart Auto Group Full time
Job Summary

We are seeking a highly skilled and motivated Automotive BDC Representative to join our team at Lockhart Auto Group. As a key member of our sales and service team, you will be responsible for handling inbound and outbound telephone calls, emails, and live chats with customers and prospects.

Key Responsibilities:

  • Communicate effectively with customers and prospects to understand their needs and preferences.
  • Provide accurate and timely information about our products and services, including features, benefits, and pricing.
  • Direct customers to product information resources, including those available on the Internet.
  • Work with customers to schedule appointments and complete transactions.
  • Respond to customer inquiries and resolve any issues in a timely and professional manner.
  • Stay up-to-date on new products, features, and services to provide the best possible customer experience.

Requirements:

  • 6-12 months of experience in a sales or customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet productivity standards.
  • Knowledge of CRM software and Microsoft Office applications.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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