Home-Based Care Coordinator

4 weeks ago

Cincinnati, Ohio, United States Best Point Education & Behavioral Health Full time

Job Description

Care Coordinator, Intensive Home-Based Treatment

$5,000 Sign On Bonus

Best Point Education & Behavioral Health is seeking a skilled Care Coordinator to join our team. As an Intensive Home-Based Treatment (IHBT) Care Coordinator, you will play a vital role in providing comprehensive treatment, support, and care to individuals and families in need of intensive mental health services within their homes.

With a shared caseload of 8-12 clients, you will work closely in partnership with a licensed therapist to assess, plan, implement, and monitor treatment plans tailored to meet the unique needs of each client and family. This role requires strong organizational skills, clinical expertise, and a compassionate approach to support individuals in achieving their treatment goals and improving their overall well-being.

Primary Responsibilities:

Direct Client Service

  • Collaborate with clients and their families to develop individualized treatment plans based on assessment findings and clinical recommendations.
  • Identify goals and objectives for treatment interventions, ensuring they are measurable, achievable, and aligned with clients' needs and preferences.
  • Serve as the primary point of contact for clients and their families, providing on-going support, guidance, and advocacy.
  • Monitor clients' progress towards treatment goals, regularly reassessing needs and adjusting plans as necessary.
  • Provide immediate telephonic and in person crisis intervention by participating in the IHBT team on-call rotation.
  • Provide direct support to clients and families during times of acute distress or psychiatric emergencies.
  • Collaborate with emergency response teams, including crisis hotlines, mobile crisis units, and psychiatric emergency services, to ensure timely and appropriate interventions.
  • Facilitate individual and family sessions focused on teaching coping skills, emotional regulation techniques, and problem-solving strategies.
  • Provide psychoeducation to clients and their families on topics related to mental health, illness management, medication adherence, and community resources.

Internal and External Collaboration

  • Coordinate with external service providers, including mental health professionals, healthcare providers, social services, and community resources, to ensure continuity of care.
  • Works collaboratively with other professionals involved in the client's care, including case managers, psychiatrists, and community resources.
  • Consults and collaborates with internal and external resources on behalf of the client and family.
  • Attends agency and departmental meetings.

Administration

  • Complete all required documentation including but not limited to service tickets, progress notes, service plans, discharge summaries, and other reports as required and within department guidelines.
  • Maintain accurate and up-to-date documentation of client interactions, treatment plans, progress notes, and other relevant information in electronic health records (EHR) systems.

Quality Assurance and Effectiveness

  • Delivers interventions based on evidence-based practice models.
  • Ensure service delivery is within the agency and IHBT fidelity requirements.
  • Has awareness and knowledge of IHBT fidelity standards and ensures adherence to these requirements including but not limited to:

treatment intensity, service delivery: location and scheduling flexibility, crisis response and availability, safety planning, comprehensive and integrated trauma informed care practices, systems of care, caseload parameters, treatment duration and continuing care planning, supervision, professional training and development and quality improvement.

  • Attends agency and IHBT training or professional seminars/conferences as required or necessary to maintain compliance with professional licensure and IHBT fidelity expectations.

Fiscal Responsibility

  • Ensures documentation and service delivery is following departmental fiscal expectations.

Other duties as assigned

Minimum Education, Experience and Other Skill Requirements:

  • Bachelor's degree in social work, psychology, counseling, or a related field required.
  • Previous experience working with children with severe and persistent mental illness preferred.
  • Experience working with children, adolescents, and families involved in child welfare or juvenile justice systems.
  • Knowledge of evidence-based practices in mental health treatment for addressing complex mental health needs.
  • Strong communication and interpersonal skills, with the ability to establish rapport and build therapeutic alliances with clients and their families.
  • Ability to work independently and as part of a multidisciplinary team in a fast-paced, dynamic environment.
  • Flexibility and adaptability to work within the dynamic environment of clients' homes and communities.
  • Valid driver's license and reliable transportation.

Work Environment:

The IHBT Care Coordinator will primarily work in clients' homes and community settings, providing services where clients feel most comfortable. The role will involve traveling to various locations within the designated service area. The care coordinator will collaborate closely with clients, families, and interdisciplinary teams to ensure comprehensive and integrated care. Flexible scheduling may be required to accommodate clients' needs, including evening and weekend hours.

Physical Demands:

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

Regularly required to sit, stand, walk, bend, and lift to 50 pounds. Ability to operate a motor vehicle safely in changing weather conditions required.

Our Culture:

Best Point is Greater Cincinnati's most prolific non-profit specializing in education, behavioral and therapeutic health services and autism services for vulnerable, at-risk youth, their families, and caregivers.

Best Point is proud to embrace our ideals of an equal opportunity workplace by actions as well as our words. We lead our community with respect and tolerance, internally and externally, and we expect our employees to embrace this ideal and express it in their day-to-day interactions. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against, based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.

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