Medical Director

Concentra is seeking a highly skilled and experienced Medical Director to lead our Fresno area center. As a Medical Director, you will be responsible for providing exceptional patient care, leading by example, and creating a positive work environment. This is an exciting opportunity to make a difference in the health of America's workforce.

• Provide Direct Patient Care: Spend 100% of your time in the center, providing direct patient care, leading by example, and creating an exceptional patient experience.
• Lead Center Operations: Ensure day-to-day execution of medical model, collaborating with therapists and specialists to drive optimal clinical outcomes and case closure.
• Monitor Clinical Metrics: Monitor key clinical center metrics, including Practice Indicators, COP, GRV, LOS, TAT, Specialist Referral Rate, Primary Care Case Duration, Days to First Recheck, % of cases with Lost Time, Limited Duty, and Full Duty.
• Manage Clinicians and Staff: Manage clinicians and support staff, complying with APC supervisory requirements.
• Create a Collaborative Environment: Create a professional and collaborative working environment, promoting teamwork, quality, exceptional outcomes, and patient safety.
• Work with DMO: Work with the Director of Medical Operations to identify and implement changes to ensure continuous clinical improvement.
• Masters Use of Clinical Systems: Master the use of clinical systems to ensure efficiency, excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders.
• Ensure Compliance: Ensure compliance with individual State Practice Act/Rules and Regulations/WC Regulations.
• Drive Patient and Client Experience Metrics: Drive patient and client experience metrics.
• Communicate with Employers: Communicate with employers on all new injuries and other significant clinical changes.
• Participate in CLT Meetings: Actively participate in CLT meetings with COD and CTD to improve quality, patient safety, outlier management, and ensure the ongoing development and growth of the center's business.
• Maintain Relationships: Maintain and cultivate relationships with center clients and payers, responding to requests within 24 hours.
• Manage Clinical and Support Staffing: Work with DMO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies.
• Promote Orange Book Values: Promote, cultivate, and exemplify Orange Book values for all center colleagues.
• Develop Colleague Success: Develop colleague success through all aspects of the talent life cycle for staff clinicians and support staff within the center.
• Foster a Collaborative Environment: Foster an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement, and reward and recognition.
• Lead and Promote Collaboration: Lead and promote collaboration within CLT and across disciplines to achieve clinical and business outcomes.
• Accountable for Center Financial Drivers: Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan.
• Promote Center Initiatives: Promote center initiatives and work flows that are consistent with those in other centers.
• Possesses Financial Awareness: Possesses financial awareness and provides input to center budget and key business metrics.

• Education/Credentials: Graduate of an accredited medical program with a M.D. or D.O.
• Board Certification: Must be board certified by ABPM, ABFM or medical board in the state where employed and in accordance with state laws of practice.
• Licensure: Licensure requirements of the state of jurisdiction.
• ACLS Certification: ACLS Certified, preferred.

• Five to Eight Years of Experience: Five to eight years of experience in occupational medicine, urgent care or an emergency setting.

• Concentra Core Competencies: Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
• Decision-Making Skills: Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
• Customer Service Skills: Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism.
• Confidentiality: The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.
• Occupational Medicine Requirements: Demonstrated knowledge of occupational medicine requirements (state specific).
• Clinical Operations: Demonstrated working knowledge of clinical operations, OSHA, DOT.
• Medicine Knowledge: Medicine knowledge.
• Biology Knowledge: Biology knowledge.
• Chemistry Knowledge: Chemistry knowledge.
• Systems Evaluation Knowledge: Systems evaluation knowledge.
• Human Behavior and Performance: Knowledge of human behavior and performance.
• Administration and Management: Administration and management knowledge.
• Customer and Personal Service: Customer and personal service knowledge including needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Judgment and Decision Making: Judgment and decision making.
• Critical Thinking: Critical thinking.
• Speaking: Speaking to effectively convey information to supervisors, peers, or customers.
• Instructing: Instructing skills to teach others.
• Diagnosis and Treatment: Demonstrated knowledge of techniques and information needed to diagnose and treat human injuries.
• Administration and Management: Demonstrated administration and management knowledge.
• Team Player: Must be a team player in a multidisciplinary environment.
• Professional Demeanor: Displays a professional, approachable, and selfless demeanor (no arrogance) at all times both to external and internal clients.
• Core Practice Standards: Agrees, supports, and commits to Concentra's core practice standards and Policies and Procedures.
• Supervision and Evaluation: Skilled in reviewing the clinical work of others according to professional standards and practice guidelines.
• Staff Supervision: Ability to supervise, evaluate, coach, and develop staff.
• Team Inspiration: Ability to display high degree of inspiration for team members to retain focus of providing highest levels of customer satisfaction.
• Continuous Improvement: Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback.
• Medical Office Administration: Working knowledge of medical office administration and procedures.
• Basic Computer Skills: Basic computer skills, including email.
• Electronic Medical Record Application: Preferred experience with electronic medical record application.
• Corporate Human Resource Policy: Familiarity with corporate human resource policy and practice.
• Critical Thinking: Critical thinking, deductive reasoning, and decision-making skills.
• Coaching and Instructing: Demonstrated ability to coach, instruct, and teach.

• Competitive Salary: This position is eligible to earn a base compensation rate in the range of $260,000 to $300,000 plus Medical Director stipend.
• Medical Director Stipend: Salary depends on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
• Benefits Package: Concentra offers a comprehensive benefits package, including Medical/Vision/Prescription/Dental Plans, Life Insurance/Disability, Paid Time Off/Holidays, Colleague Referral Bonus Program, and Varied annual stipend based on visit volume and scope of responsibility.