Donation Attendant

4 days ago


Lake Havasu City, Arizona, United States Lake Havasu Store (Lake Havasu, Arizona) Full time
Job Summary

We are seeking a highly motivated and customer-focused Donation Attendant to join our team at the Lake Havasu Store in Lake Havasu, Arizona. As a key member of our store team, you will be responsible for providing exceptional customer service, processing donations, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Provide outstanding customer service to donors, answering questions and addressing concerns in a professional and courteous manner.
  • Donation Processing: Receive and process donations, ensuring that all items are properly labeled and stored in the production room or sales floor.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to Goodwill's standards and guidelines.
  • Team Collaboration: Work collaboratively with other store team members to achieve sales goals and provide excellent customer service.
Requirements
  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to interact with donors, customers, and colleagues in a professional manner.
  • Customer Service Experience: Have previous experience in customer-facing roles, with a focus on providing exceptional service and resolving customer complaints.
  • Physical Demands: Be able to lift up to 25 pounds, stand for long periods, and move around the store as needed.
  • Availability: Be available to work a variety of shifts, including mornings, afternoons, and weekends.
What We Offer
  • Competitive Pay: Earn a competitive hourly wage, with opportunities for advancement and professional growth.
  • Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off.
  • Opportunities for Advancement: Take advantage of opportunities for advancement and professional growth, with a focus on developing your skills and expertise.

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