Mortgage Lending Specialist

1 week ago

Troy, Michigan, United States Nations Mortgage LLC Full time
About the Role

The Mortgage Loan Officer Assistant will play a critical role in supporting our loan officers with the mortgage application process. This position involves working closely with clients to gather necessary documentation, ensuring a smooth and efficient loan application experience.

Key Responsibilities:

  • Assist loan officers in completing and finalizing mortgage loan applications.
  • Contact clients to collect required paperwork, such as income statements, tax returns, and credit reports.
  • Interact with clients in a professional and friendly manner.
  • Support the sales team with finding new customers and managing existing ones.
  • Provide updates on loan status and answer customer questions.
  • Assist with other tasks as needed to support the loan origination process.

Requirements:

  • High school diploma or equivalent (Bachelor's degree preferred but not required).
  • Previous experience in mortgage lending, sales, or administrative/customer service roles is preferred.
  • Comfortable with cold-calling and managing incoming live transfers.
  • Strong communication skills are essential.

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