Pharmacy Operations Manager
4 weeks ago
Job Description:
As a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow and a positive patient experience. This role requires a strong understanding of pharmacy operations, as well as excellent leadership and communication skills.
Key Responsibilities:
- Oversee the selection, scheduling, and development of pharmacy technicians
- Lead training, coaching, and performance management of pharmacy technicians
- Make decisions regarding performance management, including discipline and termination
- Assist pharmacist in the delivery of patient care, including patient registration, prescription data entry, and preparation of medications for patients
- Complete patient and physician calls under the supervision of a pharmacist
- Exercise independent judgment to delegate, direct, and assign non-clinical work in the pharmacy
- Ensure tasks are completed on-time and hold others accountable for efficient workflow
- Manage core pharmacy workflow and drive excellence in pharmacy operations
- Coordinate and organize pharmacy daily schedule of activities
- Recommends allocation of pharmacy hours
- Assure the pharmacy is clean, neat, orderly, and stocked with adequate supplies
Requirements:
- High School Diploma, GED, or equivalent
- PTCB or ExCPT certification (except in Puerto Rico)
- One year of work experience as a pharmacy technician in a retail or hospital setting
- Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
- Requires willingness to work flexible schedule, including evening and weekend hours
Preferred Qualifications:
- Previous people management/ leadership experience
- Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation
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