Lead Barista Team Leader
1 week ago
Fresh Baguette, a renowned artisanal bakery with multiple retail locations and thriving wholesale business, seeks an experienced and dedicated Lead Barista to join its team at the Bethesda location. With a passion for quality and customer satisfaction, this full-time role requires a strong leader who can maintain a smooth operation of the bakery cafe while delivering exceptional service.
About the RoleThis key position involves leading by example, providing friendly and prompt service, maintaining a warm atmosphere, and ensuring high-quality products and customer experiences. The ideal candidate will have a minimum of 3 years of experience in barista or food service roles, preferably with shift lead or supervisory experience.
Responsibilities- Manage and support team members during shifts, fostering teamwork and a positive environment.
- Provide excellent customer service in line with Fresh Baguette's core values: Integrity, Respect, Reliability, Teamwork, Commitment, and Customer Orientation.
- Demonstrate expertise in menu offerings and follow recipes according to established standards.
- Serve baked goods, bread, pastries, coffee, sandwiches, and salads with care and precision.
- Handle cash and credit transactions efficiently and accurately.
- Maintain store safety, sanitation, and proper food storage at all times.
- Address and resolve customer complaints professionally and courteously.
- Evaluate and optimize product display and store cleanliness throughout the day.
- Clean and prepare the store for the next day, adhering to closing procedures.
- $22-$23 per hour (including tips), with base pay starting at $13 per hour and opportunities for growth.
- Paid Time Off.
- Health and Dental Insurance after 90 days.
- 40% Employee Discount.
- Paid Training.
- No late nights.
- 401K and 401K Match.
- Free Lunch.
- Anniversary Gift Card.
- Exciting growth potential.
- Authorization to work in the U.S. without sponsorship.
- Open availability to work various shifts, including weekends, mornings, and afternoons.
- Ability to perform heavy work, such as frequent lifting or carrying objects weighing up to 50 pounds.
- Strong communication skills.
- Reliable transportation to work.
- Able to stand for 8 hours.
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