Customer Service Representative

2 days ago


Canton, United States THE PAPER STORE Full time
Job Description

The Paper Store is committed to delivering exceptional customer experiences. As a Sales Associate, you will play a key role in achieving this goal by providing world-class service, meeting sales targets, and maintaining a visually appealing store environment.

Key Responsibilities:

  • Deliver outstanding customer service by utilizing the G.U.E.S.T. service approach
  • Process transactions accurately and efficiently at the Point of Sale
  • Stock shelves, recover the sales floor, and maintain store cleanliness
  • Participate in training and development programs to enhance skills and knowledge
  • Support sales efforts and initiatives across all business channels

Requirements:

  • Previous experience in specialty retail is preferred, but not required
  • Ability to work a flexible schedule, including nights, weekends, and holidays
  • Ability to multitask and work well in a team environment
  • Proficient in using Microsoft Office and POS Systems
  • Ability to stand for long periods and lift up to 50 lbs.

The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.



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