Customer Service and Logistics Coordinator

2 weeks ago


Hialeah, Florida, United States Goodyear Belts by Adventry Corp. Full time
Customer Service and Logistics Representative

Goodyear Belts by Adventry Corp. is seeking a dedicated professional to manage customer inquiries, process orders, and coordinate logistics for the delivery of our products. As a leading manufacturer and distributor of the Goodyear Belt brand, we value energetic, dynamic, and focused individuals who are passionate about providing top-notch customer service.

Key Responsibilities:
  • Customer Service: Handle customer inquiries via phone, email, and other communication channels, providing exceptional service and resolving any issues or complaints.
  • Order Processing: Accurately and efficiently process customer orders, ensuring timely and accurate shipment of products.
  • Logistics Coordination: Work closely with internal teams and external carriers to ensure timely delivery of products, maintaining accurate records of customer interactions and transactions.
  • Inventory Management: Assist with inventory management, maintaining stock levels at optimal levels and contributing to continuous improvement efforts to enhance customer service and logistics processes.
Requirements:
  • Prior experience in customer service and logistics roles.
  • Exceptional communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Attention to detail and accuracy in order processing and logistics coordination.
  • Ability to resolve customer issues in a professional and efficient manner.
  • Proficiency in Microsoft Office Suite and other relevant software.
  • Knowledge of ERP systems and logistics software is preferred.
  • Ability to work effectively in a fast-paced environment.
  • High school diploma or equivalent required, bachelor's degree is a plus.
Benefits:

We offer a comprehensive company benefits package, including medical, dental, vision, 401(k), vacation, and sick time. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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