Patient Experience and Transport Team Leader
7 days ago
We are seeking a highly skilled and experienced leader to join our Patient Experience and Transport team as a Supervisor, responsible for providing leadership, direction, coordination, and administration to the team.
Job SummaryThe successful candidate will provide general oversight of the patient care experience, evaluating, administering, and managing all business and administrative matters including budget, operations, programs, metrics, and personnel administration for the assigned department.
Main Responsibilities- Provides leadership, education, and orientation to all patient transport, representative, coordinator, and specialist staff, strategizing with leadership to identify and improve patient care services and processes.
- Ensures that transportation services, as well as hospital bed movement, are coordinated in a timely, accurate, and courteous manner according to established guidelines.
- Oversees scheduling workflow for staff and prepares schedules to meet departmental demands.
- Monitors and documents daily attendance and punctuality of staff.
- Supervises, orients, trains, evaluates, and monitors the on-the-job performance of patient experience and transport staff.
- Completes employee time records in the Kronos System.
- Ensures employee compliance with meal-break requirements.
- Monitors and ensures staff compliance with HIPAA regulations.
- Actively dispatches transporters, personally filling service gaps when necessary.
- Supervises and assures optimum workload assignment for both productivity and service goal congruity.
- Establishes and maintains weekly and daily staff schedules to assure optimum coverage.
- Produces monthly and quarterly productivity and performance improvement reports.
- Coordinates office procedures and systems to complement both service and productivity.
- Bachelor's degree in relevant field.
- Minimum 5 years of relevant experience.
- Minimum 2 years hospital transportation experience.
- Bilingual preferred.
Estimated salary range is $60,000 - $80,000 per year, depending on qualifications and experience.
About UsThe University of Miami Miller School of Medicine is a leading academic medical center, providing world-class patient care, innovative research, and exceptional medical education. We're proud to serve South Florida, Latin America, and the Caribbean, with a diverse team of physicians representing over 100 specialties and sub-specialties.
Patient safety is our top priority, and we require annual influenza vaccination for all employees who provide ongoing services to patients, work in patient care areas, or handle confidential patient information.
We are an equal opportunity employer, committed to diversity, equity, and inclusion. If you're passionate about delivering exceptional patient care and want to be part of a dynamic team, apply today
-
Supervisor, Patient Experience and Transport
2 weeks ago
Miami, United States University of Miami Full timeCurrent Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The Department of Patient Experience has an exciting...
-
Supervisor, Patient Experience and Transport
2 weeks ago
Miami, United States The University of Miami Full timeCurrent Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Department of Patient Experience has an exciting opportunity...
-
Supervisor, Patient Experience and Transport
24 hours ago
Miami, United States The University of Miami Full timeCurrent Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Department of Patient Experience has an exciting opportunity...
-
Healthcare Team Leader
4 days ago
Miami, United States UHealth Tower Full timeJob Summary: The Healthcare Team Leader role at UHealth Tower involves overseeing the delivery of patient care services, coordinating with other departments, and promoting a culture of safety and quality within our organization.About the Position:We are seeking a seasoned Registered Nurse to serve as a Healthcare Team Leader. With a salary range of $90,000 -...
-
Front of House Team Leader
3 months ago
Miami, United States Chick-fil-A Full timeAt Chick-fil-A, our Front of House Team Leaders embody our core values and approach their roles with a servant's heart. They have a genuine passion for serving others and a commitment to strong character. With a proactive mindset and a sense of urgency, Team Leaders play a vital role in daily operations. As a Front of House Team Leader, you will support...
-
Miami, United States University of Miami Full timeL'Université de Miami recherche un Chef de projet pour rejoindre son équipe de soins aux patients.DésignationLe titulaire occupera le poste de superviseur au sein du service des transports et de l'expérience patient.Il/Elle sera responsable de la coordination de toutes les activités liées à la gestion des transports et à la fourniture...
-
Imaging Patient Transporter
2 months ago
Miami Beach, United States Mount Sinai Medical Center Full timeImaging Patient Transporter Schedule: Monday - Friday (6:30 am - 3 pm) As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting...
-
Imaging Patient Transporter
2 weeks ago
Miami Beach, United States Mount Sinai Medical Center Full timeImaging Patient Transporter As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from...
-
Sales Team Leader
7 days ago
Miami, United States Closets By Design Full timeCareer Opportunity with Closets By DesignAbout UsClosets By Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.We are currently looking for an experienced Sales Team Leader to support and develop...
-
Transporter
1 month ago
Miami, United States North Shore Medical Center Full timeWe are North Shore Medical Center. Our primary function is to offer continuous nursing, medical, and other health and social services on a 24-hour basis, under physician directed care and RN supervision. We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff, the...
-
Transportation Manager
7 days ago
Miami, United States Flying Food Group Full timeSalary Range: $75K-85K Reports to: Operations Manager Date: December 2024Job DescriptionEssential FunctionsStrategizes, manages, and continually refines the transportation operations of FFG MIA unit with the support of the Operations ManagerAssigns daily tasks to the Shift Transportation Manager and the Supervisors for optimal operation on a day-to-day...
-
Transporter
4 weeks ago
Miami, United States North Shore Medical Center Full timeWe are North Shore Medical Center. Our primary function is to offer continuous nursing, medical, and other health and social services on a 24-hour basis, under physician directed care and RN supervision. We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff, the...
-
Culinary Team Leader
1 week ago
Miami, Florida, United States Four Seasons Hotel Miami Full timeWe are seeking a highly skilled Culinary Team Leader to oversee the preparation of breakfast, lunch, and dinner food items at our esteemed Four Seasons Hotel Miami. This role involves supervising and motivating kitchen employees, ensuring consistent quality standards are met while maintaining a safe and sanitary work environment.About the RoleThe ideal...
-
Transporter
5 days ago
Miami, United States HCA Florida Kendall Hospital Full timeDescription IntroductionDo you want to join an organization that invests in you as a(an) Transporter? At HCA Florida Kendall Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.BenefitsHCA Florida Kendall Hospital, offers a total rewards package that...
-
Transportation Coordinator
1 week ago
Miami, United States UnitedHealth Group Full timeWe are committed to providing safe and timely transportation services for our patients. As a Transportation Specialist with UnitedHealth Group, you will be responsible for delivering exceptional customer service while ensuring the safety of our members.Primary Responsibilities:Safely transport patients to and from their homes and medical facilitiesConduct...
-
Customer Experience Associate
5 days ago
Miami, United States Hand and Stone Massage and Facial Spa Full timeAbout UsAt Hand & Stone Massage and Facial Spa, we are committed to providing a world-class experience for our valued members and guests. With over 500 locations across the country, we are a leader in the membership-based spa service industry. Our company culture focuses on client experience and team wellbeing, with a 'family' vibe that sets us apart. We...
-
South Beach Retail Team Leader
1 week ago
Miami, Florida, United States Whole Foods Market - South Beach Full timeJob Summary:"> This role is responsible for assisting the Team Leader in all aspects of daily operations, including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects. As a Prepared Foods Associate Team Leader at Whole Foods Market - South Beach, you will be leading and developing team members while...
-
Transportation Specialist
5 days ago
Miami Gardens, Florida, United States Adams and Associates, Inc. Full timeWe are seeking a highly skilled Transportation Specialist to join our team at Adams and Associates, Inc. in Miami, FL.Job SummaryThe Transportation Specialist will be responsible for providing safe, efficient, and effective transportation services to students while ensuring the maintenance and upkeep of Center facilities and grounds.ResponsibilitiesPerform...
-
Medical Transporter Specialist
1 week ago
Miami, Florida, United States North Shore Medical Center Full timeWe are North Shore Medical Center, a renowned healthcare provider dedicated to delivering exceptional patient care and fostering professional growth within our team.**Salary Information**The estimated annual salary for this position is between $40,000 - $60,000, depending on experience, with opportunities for bonuses based on performance.**Job Overview**As a...
-
Patient Experience Specialist
5 days ago
Miami, Florida, United States Gastromed, LLC Full timeAbout Gastromed, LLCGastromed, LLC is a reputable healthcare provider dedicated to delivering exceptional patient care.