Customer Service Agent Specialist

3 days ago


Knoxville, Tennessee, United States StaffSource, LLC Full time

**Job Description:**

As a Customer Service Agent Specialist at StaffSource, LLC, you will be the primary point of contact for members and potential members. Your goal will be to provide prompt, professional, and courteous service to meet their needs and exceed their expectations.

**Responsibilities:**

  • Process member financial transactions, respond to inquiries, and resolve issues in a timely manner.
  • Work closely with internal departments, retail branches, and other stakeholders to ensure seamless communication and coordination.
  • Stay up-to-date on products and services to provide accurate information and make informed recommendations.

**Requirements:**

  • High school diploma or equivalent required; bachelor's degree preferred.
  • Two years of experience in customer-facing roles, preferably in a call center environment.
  • Excellent communication and problem-solving skills, with ability to work in a fast-paced environment.

**Estimated Salary:** $50,000 - $60,000 per year.



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