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Client Relations Specialist

2 months ago

Show Low, Arizona, United States Trevor Tinkel - State Farm Agent Full time
Position Overview

Are you a friendly and customer-oriented individual? If you thrive in engaging with clients and providing exceptional service, this role with Trevor Tinkel - State Farm Agent may be the perfect fit for you. As an independent contractor agent, Trevor Tinkel offers a range of insurance and financial services products.

This position is affiliated with an independent contractor agent, not directly with State Farm Insurance Companies. Employees in this role will need to successfully complete any required licensing and training programs.

Key Competencies for Success

We are looking for someone who is:

  • Enthusiastic and driven to assist clients with their insurance and financial needs, helping them navigate everyday risks and achieve their aspirations.
  • Self-motivated and capable of managing multiple tasks efficiently.
  • Detail-oriented with a strong ethical foundation.
  • Excellent communicator with strong written, verbal, and listening skills.
  • Team-oriented and able to build lasting relationships with clients.
Responsibilities

As a member of the agent's team, your duties will include:

  • Developing leads and scheduling appointments to identify customer needs.
  • Providing accurate and friendly customer service, addressing inquiries about insurance availability, eligibility, coverages, policy changes, claims, and billing.
  • Utilizing a customer-focused, needs-based review process to educate clients about their insurance options.
  • Following up with customers to ensure satisfaction and continued support.

This position offers valuable experience in the insurance and financial sectors, along with opportunities for growth and advancement within the office.

Trevor Tinkel - State Farm Agent is an equal opportunity employer.