Customer Service Lead Professional

4 days ago


Sheboygan, Wisconsin, United States Burlington Full time

Overview:

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We are seeking a highly motivated and customer-focused Customer Service Lead to join our team at Burlington. As a key member of our store leadership, you will be responsible for driving customer satisfaction and ensuring exceptional service experiences.

Key Responsibilities:

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  • Model company core values and Our Burlington philosophy to inspire associates to provide top-notch customer service.">
  • Drive improvement in friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus.">
  • Maintain a neat and orderly front-end area and troubleshoot issues with registers and transactions.">
  • Coordinate meal and break periods and monitor schedule adherence.">
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Requirements:

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Candidates must be able to work a flexible schedule, including early mornings, nights, weekends, and holidays as required. The ability to lift and move boxes weighing 40 lbs or more is essential, as well as the ability to stand and walk for extended periods.

Benefits:

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Burlington offers a competitive wage, flexible hours, and an associate discount. Part-time associates may be eligible for our benefits package, which includes medical coverage and a 401(k) plan.

Estimated Salary:

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$14.50 - $14.50 per hour, based on location and experience.



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