Inventory Management Associate
1 week ago
Position Title:
Backroom Associate
Job Role:
The Backroom Associate role at Goodwill Industries of Ventura and Santa Barbara Counties is vital in delivering exceptional service to our customers and managing the flow of donations. This position reports directly to the Store Manager.
Overview:
The Backroom Associate is responsible for engaging with customers, processing incoming donations, pricing items, and ensuring the organization of various store areas. Adherence to company policies and procedures is crucial.
Key Responsibilities:
- Provide outstanding customer service to both donors and shoppers.
- Guide donors to designated donation areas and explain donation guidelines.
- Receive, document, and classify donations in accordance with established protocols.
- Assist in backroom operations such as production and donation processing as directed by management.
- Identify items suitable for online sales and ensure accurate pricing.
- Maintain an organized and well-stocked sales floor.
- Properly dispose of unsellable items and keep work areas clean.
- Adhere to safety protocols to protect company assets and donations.
- Manage hazardous waste materials in a responsible manner.
- Support other donation sites as needed.
- Carry out various tasks as assigned to enhance team performance.
- Excellent customer service and communication abilities.
- Capability to comprehend and follow instructions in English.
- Basic understanding of hazardous materials regulations.
- Reliable and punctual, with a willingness to work flexible hours.
- Awareness of the company's mission and customer service policies.
- Able to work in various weather conditions.
- Extended periods of standing and walking.
- Capable of lifting up to 50 pounds and performing physical tasks.
- Good vision and manual dexterity.
- Must maintain a drug and alcohol-free status.
- Hand truck.
- Rolling racks and bins.
- Price-tag gun and label dispenser.
- Tape dispenser and calculator.
- Cleaning supplies.
- Safety belt.
- Face mask.
- Hand sanitizer and disinfectant wipes.
- Gloves and goggles.
The details provided offer a comprehensive overview of the responsibilities and required skills for the Backroom Associate position. These are subject to change by the employer as necessary.
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