Night Auditor
4 weeks ago
The Night Auditor is a key member of the hotel team, responsible for ensuring the accuracy of financial transactions and providing exceptional guest service.
Key Responsibilities:- Balance and audit room revenue, food and beverage revenue, and telephone revenue for accuracy
- Assist in the preparation of daily management and accounting reports
- Complete and transmit daily management/accounting reports with supporting documentation
- Prepare General Manager daily, weekly, and month-end reporting packs
- Act as the security point of contact during various times in the shift
- Communicate with the Operations Manager to resolve accounting discrepancies and request or provide information
- Register guests, issue room keys, and provide information on hotel services, room location, and Travel Pass rewards program
- Accurately process all cash and credit card transactions in accordance with established procedures
- May routinely book guest reservations for individuals and/or groups, process cancellations, revisions, and information updates on changes
- Up-sell rooms where possible to maximize revenue
- Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
Requirements:
- High School diploma or equivalent required
- One year of previous hotel experience preferred
- Previous background from the extended stay industry preferred
- Reading and writing skills are utilized when compiling department records, guest registration, and reservation information
- Ability to speak, read, and write fluent English; other languages beneficial
- Professional verbal and written communication skills
- Mathematical skills, including basic math, percentages, and variances preferred
- Problem-solving, reasoning, motivating, organizational, and training abilities preferred
- Experience with Microsoft Office and Opera systems preferred
- Valid driver's license required
Benefits:
- Medical, Dental, and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
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