Night Desk Clerk

2 months ago

Nashville, United States North Point Hospitality Full time
SUMMARY:

As part of our team, the Night Auditor will work on a rotating basis in some or all of the areas of the Front Office, including Reception, Cashier, Telephone and Accounting. He/she will respond to guest needs and take appropriate action to ensure a positive guest experience.

Essential Functions:
  • Registers guests.
  • Checks out guests and settles accounts.
  • Provides general information to guests (i.e. directions, restaurant hours etc.).
  • Balances and audits all Front Office postings and settlements.
  • Updates daily checklist and guest history.
  • Balances all credit cards, direct bills, and miscellaneous charges from all shifts.
  • Closes the food and beverage point of sale system and balances all room charges from outlets.
  • Starts close-out process; prints and distributes Night Audit Report Packets.
  • Consistently provides exceptional customer service by exceeding guests expectations.
  • Takes ownership of all guest complaints and rectifies the complaints quickly and efficiently.
  • Communicates information regarding guests' needs to other team members and departments.
Please note that this description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications and Skills:
  • At least 1 year in a hotel or a related field.
  • Hight school diploma or equivalent.
  • Basic knowledge of accounting principles.
  • Proficient in Windows, Excel, Email and Word.
  • Strong problem solving and troubleshooting abilities.
  • Effective communication skills.
  • Ability to work independently with minimal supervision.
  • Capable of handling high pressure situations and maintaining composure.
  • Flexible rotting schedule and ability to attend mandatory meetings.
Work Environment:

Professional work environment requiring professional or uniform dress; high level of verbal and written communication required with both internal and external customers.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

•Frequent use requiring close vision, repetitive motion; bending; frequent standing, walking, reaching, occasional lifting up to 10 lbs.

Core Competencies: All North Point Hospitality employees are expected to exhibit the following behaviors in performing their job duties:

•Professionalism

•Ability to delight guests by anticipating needs and responding in a friendly, helpful manner

•Consistently caring and respectful attitude toward internal and external customers

•Act as gracious host to all guests

Benefits:
  • Employer subsidized medical insurance plans
  • Vision & Dental
  • Vacation / Holiday pay
  • 401k and Roth Retirement Savings programs
  • Employee Wellness Program
  • Free access to financial education platform
  • Employer-paid Accidental Death and Dismemberment Insurance
  • Travel discounts on room rates and food/beverage purchases through the hotel brand
  • Flexible Spending Account
  • Group Life Insurance for spouse and/or children
  • Critical Illness Coverage
  • Short Term Disability Insurance

About North Point Hospitality Group:

Founded in 1978, North Point Hospitality is a multi-brand hotel development and management company based in Atlanta, GA. Our philosophy centers around developing upscale, brand-defining hotels in prime markets, partnering with industry leaders such as Hilton and Marriott. With a proven track record, North Point and its affiliate companies have developed 29 hotels from the ground up with a total investment over $540 million. The company currently owns and operates 8 hotels in the southeast, including 7 Hilton and Marriott brands. An additional 6 hotels are either under construction or in active development.

  • Front Desk Clerk

    5 months ago

    Nashville, United States Moodynational Full time

    ** Front Desk Clerk** **Job Category****:** Hospitality **Requisition Number****:** FRONT01602 Showing 1 location **Job Details** **Description** **US: The Embassy Suites Nashville at Vanderbilt, managed by Moody National Management LP, is looking for Front Desk Agents to join our team for the 7am-3pm and 3pm-11pm shifts.** **YOU: You build genuine and...

  • Front Desk Clerk Full Time 7am

    3 months ago

    Nashville, United States Moodynational Full time

    ** Front Desk Clerk Full Time 7am - 3pm and 3pm - 11pm** **Job Category****:** Hospitality **Requisition Number****:** FRONT01602 Showing 1 location **Job Details** **Description** **The Embassy Suites Nashville at Vanderbilt, managed by Moody National Hospitality Management, is looking for a Full Time Front Desk Clerk to join our team. We offer competitive...

  • Front Desk Associate

    1 month ago

    Nashville, Tennessee, United States Moodynational Full time

    Front Desk Clerk Part Time OpportunityAbout the RoleWe are seeking a Part Time Front Desk Clerk to join our team at the Embassy Suites Nashville at Vanderbilt, managed by Moody National Hospitality Management. As a Front Desk Clerk, you will be responsible for processing guests in and out of the hotel in a professional and efficient manner, ensuring maximum...

  • Front Desk Clerk

    5 months ago

    Nashville, United States Moodynational Full time

    ** Front Desk Clerk - Full Time (3 PM-11PM)** **Job Category****:** Hospitality **Requisition Number****:** FRONT001989 Showing 1 location **Job Details** **Description** **US: The Embassy Suites Nashville at Vanderbilt, managed by Moody National Management LP, is looking for a Customer Service Focused Front Desk Agent to join our team for the 3P****M - 11PM...

  • Front Desk Clerk

    4 months ago

    Nashville, United States Moodynational Full time

    ** Front Desk Clerk - Full Time (7 AM - 3 PM)** **Job Category****:** Hospitality **Requisition Number****:** FRONT001989 Showing 1 location **Job Details** **Description** **US: The Embassy Suites Nashville at Vanderbilt, managed by Moody National Management LP, is looking for a Customer Service Focused Front Desk Agent to join our team for the 7 AM - 3 PM...

  • Night Auditor

    1 month ago

    Nashville, Tennessee, United States Schulte Companies Full time

    Job Title: Night AuditorWe are seeking a detail-oriented and organized Night Auditor to join our team at Schulte Companies. As a Night Auditor, you will be responsible for ensuring the accuracy of all charges to guest folios, handling end-of-day accounting functions, and maintaining the security of the hotel.Responsibilities:Audit the daily guest ledger to...

  • Night Auditor

    1 month ago

    Nashville, Tennessee, United States Schulte Companies Full time

    {"title": "Night Auditor", "description": "Job SummaryWe are seeking a detail-oriented Night Auditor to join our team at Schulte Hospitality Group. As a Night Auditor, you will be responsible for ensuring the accuracy of all charges to guest folios, handling end-of-day accounting functions, and maintaining the security of our hotel. If you have a passion for...

  • Night Auditor

    2 weeks ago

    Nashville, Tennessee, United States Schulte Full time

    About Schulte Hospitality GroupSchulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restaurateurs operating more than 200 locations across 38 states and 3 countries.Job SummaryWe are seeking a dynamic and...

  • Front Desk Representative

    4 weeks ago

    Nashville, Tennessee, United States Moodynational Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at the Embassy Suites Nashville at Vanderbilt, managed by Moody National Management LP.Key Responsibilities:Process guest check-ins and check-outs in a professional and efficient manner to maximize customer satisfaction.Respond to customer...

  • Night Auditor

    3 weeks ago

    Nashville, Tennessee, United States Schulte Full time

    Job Title: Night AuditorWe are seeking a detail-oriented and organized Night Auditor to join our team at Schulte Hospitality Group. As a Night Auditor, you will be responsible for ensuring the accuracy of all charges to guest folios, handling end-of-day accounting functions, and maintaining the security of the hotel.Responsibilities:Audit the daily guest...

  • Front Desk Agent And Night Audit

    4 weeks ago

    Nashville, United States Aimbridge Hospitality Full time

    Availability for all shifts, including occasional night audit needed$18.50 Audit Friday and Saturday Nights for $1 additional premium Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during Night, Front Desk, Audit, Agent, Hospitality, Operations, Retail

  • Front Desk Associate

    1 month ago

    Nashville, Tennessee, United States Moodynational Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at the Embassy Suites Nashville at Vanderbilt, managed by Moody National Management LP.Key Responsibilities:Process guest check-ins and check-outs in a professional and efficient manner to maximize customer satisfaction.Respond to customer...

  • Front Desk Agent and Night Auditor

    7 days ago

    Nashville, Tennessee, United States Aimbridge Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent and Night Auditor to join our team at Aimbridge Hospitality. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring a seamless guest experience.Key Responsibilities:Register guests,...

  • Accounting Clerk

    4 weeks ago

    Nashville, Tennessee, United States Kroger Corporate Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Accounting Clerk to join our team at Kroger Corporate. As an Accounting Clerk, you will be responsible for processing invoice payments, auditing and reconciling related accounting tasks, balancing accounts, and maintaining all accounting functions assigned to the desk.Key ResponsibilitiesProcess...

  • Night Auditor

    2 months ago

    Nashville, Tennessee, United States Schulte Companies Full time

    Job Summary: We are seeking a highly skilled Night Auditor to join our team at Schulte Companies. As a Night Auditor, you will be responsible for performing night audit duties, including balancing daily transactions, preparing reports, and reconciling accounts.Key Responsibilities:Perform night audit duties, including balancing daily transactions, preparing...

  • Accounting Clerk

    2 weeks ago

    Nashville, Tennessee, United States Kroger Full time

    Job Title: Accounting/Lead Clerk - Warehouse PayablesAt Kroger, we are seeking a highly skilled and detail-oriented Accounting/Lead Clerk - Warehouse Payables to join our team. As a key member of our accounting department, you will be responsible for processing invoice payments, auditing and reconciling related accounting tasks, balancing accounts, and...

  • Deli Clerk

    2 weeks ago

    Nashville, Tennessee, United States Sprouts Farmers Market Full time

    Job Opportunity: Deli ClerkAre you passionate about providing exceptional customer service and working in a fast-paced environment? Do you have a flair for fresh food and a desire to inspire others? Consider joining our team at Sprouts Farmers Market as a Deli Clerk!Responsibilities:Prepare and cook meals in a professional kitchen settingProvide a high level...

  • Front Desk Night Auditor

    3 months ago

    Nashville, United States Turnberry Associates Full time

    ** Front Desk Night Auditor** **Job Category****:** Operations **Requisition Number****:** FRONT004963 Showing 1 location **Job Details** **Description** **About the JW Marriott Nashville :** The JW Marriott Nashville Hotel offers the ideal location for leisure, business and meeting guests in the heart of downtown Nashville, adjacent to the state-of-the-art...

  • Dietary Clerk

    3 months ago

    Nashville, United States Encompass Health Full time

    The Nutrition Services Clerk is responsible for essential clerical duties associated with the nutritional care and food service to patients. The Nutrition Services Clerk must ensure that patients receive food as ordered by their Physician and/or Dietitian. The position ensures patient meal services are carried out properly, patient food trays are assembled...

  • Front Desk Agent

    4 weeks ago

    Nashville, United States Aimbridge Hospitality Full time

    Availability for all shifts, including occasional night audit needed$17.50-$19.50 /hr Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon Front Desk, Agent, Hospitality, Operations, Hotel, Reservations