Server Host with Excellent Customer Service Skills

6 days ago


Palo Alto, California, United States OTO Development Full time

We are seeking a Server Host with excellent customer service skills to join our team at OTO Development. As a Server Host, you will be responsible for providing exceptional service to our guests, ensuring that they have a memorable experience at our hotel. This role requires a high level of energy, enthusiasm, and a commitment to delivering outstanding customer service.


The rate of pay for this position is $18.00 per hour plus tips, which can vary depending on the state or market and your level of experience. Additionally, you can earn more money by working in busy locations or during peak hours.

In this role, you will be responsible for:

  • Providing exceptional service to our guests, ensuring that they have a memorable experience at our hotel
  • Handling orders and serving food and beverages to our guests in a timely and efficient manner
  • Managing food and beverage inventory, including ordering and stocking supplies
  • Ensuring that our guests have a positive experience, responding to their needs and resolving any issues that may arise
  • Working effectively with our kitchen and bar staff to ensure that orders are fulfilled efficiently and accurately
  • Providing excellent communication and interpersonal skills, working effectively with our guests, staff, and management team

Requirements and Qualifications:

To be successful as a Server Host, you should have:

  • A professional, motivated, and driven attitude
  • The ability to work effectively in a fast-paced environment, handling multiple orders and tasks simultaneously
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and staff
  • A high level of energy and enthusiasm, with a commitment to delivering outstanding customer service
  • The ability to stand and be on your feet for long periods of time, with the physical stamina to lift and maneuver heavy trays

About OTO Development:

OTO Development is one of the fastest growing hotel management companies in the lodging industry. We develop, own, and operate award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. We are committed to providing our guests with a memorable experience, and we are seeking a Server Host who shares our commitment to excellence.

We offer a competitive compensation package, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

If you are a motivated and results-driven individual with excellent customer service skills, we encourage you to apply for this exciting opportunity to join our team as a Server Host at OTO Development.

OTO Development is an equal opportunities employer and welcomes applications from all qualified candidates.



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