Optical Team Lead

1 week ago


Annapolis, Maryland, United States EssilorLuxottica Full time
Job Title

Optical Team Lead - Eyewear Specialist

About the Job

We are seeking a highly skilled and experienced Optical Team Lead to join our team at EssilorLuxottica. The successful candidate will be responsible for creating exceptional value in the lives of customers by delivering exceptional customer service.

Responsibilities
  • Ensure the optical team provides unsurpassed customer service, focusing on proactive and solution-driven approaches.
  • Proactively assist customers with selections, provide recommendations, and support sales associates.
  • Serve as a responsible alternate store key holder, overseeing store operations when necessary.
Duties and Responsibilities
  1. Custom fit glasses and precisely place prescriptions in lenses, ensuring accuracy and quality.
  2. Work with associates to strengthen their knowledge, skill, and certification for foundational products and store processes related to lens and lab technology.
  3. Ensure finished eyewear meets optical standards and customer requirements.
  4. Create a safe working environment for all, demonstrating safe work practices.
  5. Responsible for basic operation, cleaning, and ongoing maintenance of lab tools and systems.
Qualifications
  • High school diploma or equivalent required; relevant experience in optical retail preferred.
  • Strong knowledge of current optical theory and merchandise.
  • Excellent communication and interpersonal skills.
  • Basic math skills and ability to handle cash transactions accurately.
  • Sales and problem-solving abilities.
  • Familiarity with cash registers, computers, and calculators.
  • Leadership and training experience.
  • Bonus: State licensure (if applicable) and/or ABO Certification in non-licensed states.
About Us

LensCrafters is part of EssilorLuxottica, a leading player in the global eyewear market. With over 35 years of experience, we have established ourselves as a leader in vision care, providing high-quality eyewear solutions to our customers.

Salary Information

The estimated annual salary for this role is $63,500-$80,000, depending on experience and qualifications.



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