RCM Client Onboarding Specialist

2 weeks ago


Atlanta, Georgia, United States Azalea Health Innovations Inc Full time
Job Summary

Azalea Health Innovations Inc is seeking a skilled RCM Client Onboarding Specialist to join our team. As a key member of our revenue cycle management team, you will be responsible for ensuring a seamless onboarding experience for our clients, meeting and exceeding their expectations.

Key Responsibilities
  • Lead the onboarding process for new RCM clients, ensuring a smooth transition from implementation to full operation.
  • Collaborate with cross-functional teams, including sales, implementation, and technology, to gather necessary information and requirements for client setup.
  • Conduct detailed interviews and analysis of client needs to determine system configuration and customization requirements.
  • Work closely with clients to collect and validate data, ensuring accuracy and completeness for successful system integration.
  • Utilize our RCM platform to configure and customize settings based on client-specific requirements.
  • Collaborate with the technical team to address any system integration challenges and ensure the smooth flow of data between systems.
  • Provide Billing Workflow Training / Support for clients on the use of the RCM platform, ensuring they are equipped to maximize its capabilities.
  • Offer ongoing support to clients, addressing inquiries, and troubleshooting issues to maintain high client satisfaction levels.
Requirements
  • Excellent ICD-10, CPT, and HCPCS coding knowledge & skills
  • Minimum 2 to 3 years experience in Revenue Cycle Management or healthcare admin. required
  • Strong understanding of healthcare billing, coding, and revenue cycle processes.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams.
  • Proficient in using RCM software and technology solutions.
  • Detail-oriented, with a commitment to delivering high-quality work within established timelines.
  • Ability to adapt to a fast-paced, dynamic work environment and manage multiple priorities simultaneously.
  • Bachelor's degree in healthcare management field preferred; CPC/CPB/ RH-CBS certification is a plus
What We Offer
  • Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, and life insurance
  • Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose.
  • Economic opportunity: Competitive total rewards package that offers competitive pay and advancement opportunities


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