Patient Flow Manager

4 weeks ago


New Haven, Connecticut, United States Compass Group, North America Full time
Job Summary

Crothall Healthcare is seeking a Patient Flow Manager to lead a team of Patient Flow Coordinators and Transporters in a hospital setting. The ideal candidate will have management experience in a hospital environment and/or patient transportation, with analytical skills to interpret statistical data and identify trends.

Key Responsibilities:

  • Understand and apply knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
  • Develop and implement dispatcher logic and transporter activities, monitoring and supervising dispatcher activity.
  • Coordinate Patient Transportation activities and services with other departments, developing service agreements as needed.
  • Ensure compliance with regulatory agencies, including Federal, State, JCAHO, OSHA, and CDC.
  • Orient, train, and develop personnel, including dispatchers, trainers, transporters, couriers, drivers, and elevator operators.
  • Assist in achieving financial objectives, ensuring the department operates within budget and controlling departmental expenses.

Requirements:

  • Management experience in a hospital environment and/or patient transportation.
  • Analytical ability to interpret statistical data and identify trends.
  • Basic computer skills with Windows-based Operating System, with ability to troubleshoot system problems and initiate internal or external resolution.
  • Associate's degree preferred.

Crothall Healthcare is a member of Compass Group USA, committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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