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Field Service Team Leader

2 months ago

Plainfield, Illinois, United States D2B Groups Full time
Join Our Team as a Field Service Manager

D2B Groups is on the lookout for a proactive Field Service Manager to enhance our service delivery and operational efficiency. This pivotal role involves supervising a dedicated team of technicians to ensure exceptional service for our clients.

Key Responsibilities:

  • Oversee and guide a team of field service professionals
  • Organize and allocate service calls to technicians
  • Collaborate with clients and internal departments for effective service execution
  • Assess operational areas for enhancement and apply strategies for increased efficiency
  • Track performance metrics and present findings to upper management

Qualifications:

  • Bachelor's degree in Business, Engineering, or a related discipline
  • Minimum of 3 years in a field service leadership role
  • Excellent leadership and interpersonal communication skills
  • Proficient in data analysis and process optimization
  • Commitment to customer satisfaction and service quality

What We Offer:

  • Comprehensive Health Insurance
  • Retirement Savings Plans
  • Life Insurance Benefits
  • Generous Paid Leave