Customer Experience Associate
2 weeks ago
Job Overview
We are seeking a highly skilled Customer Experience Associate to join our team at Conduent. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and supporting the achievement of company goals.
Responsibilities
- Demonstrate a strong understanding of business processes and procedures.
- Apply analytical and problem-solving skills to resolve complex issues.
- Maintain accurate records and update databases as necessary.
- Collaborate with cross-functional teams to ensure seamless service delivery.
- Evaluate customer needs and provide tailored solutions.
Requirements
- Bachelor's degree in a related field or equivalent experience.
- 2+ years of experience in a customer-facing role.
- Excellent communication and interpersonal skills.
- Able to work independently with moderate supervision.
Benefits
We offer a competitive salary range of $55,000 - $65,000 per year, depending on location and experience. In addition, we provide a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
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