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Quality Assurance Specialist
2 months ago
We are seeking a highly skilled Quality Technician II to join our team at Jabil. As a Quality Technician II, you will play a critical role in ensuring the highest quality assurance standards within your Value Stream during your assigned shift.
Key Responsibilities- Oversee Quality Assurance activities for your designated Value Stream during your assigned shift.
- Support Quality Inspectors (Visual & Dimensional) in product release decisions, especially in ambiguous situations.
- Conduct shift-to-shift Batch History Record (BHR) reviews to ensure they are ready for handoff to the next shift.
- Create Certificates of Compliance (C of C) and Certificates of Analysis (C of A), and perform the first level of BHR review to complete batches ending on your shift.
- Investigate Non-Conforming Material Reports (NCMR) and Customer Complaints (CC), providing findings to the Sr. Quality Lead and Quality Engineer.
- Complete Incoming Inspections according to approved Inspection Plans (IIP).
- Ensure compliance with all PPE requirements and coach others to adhere to safety standards.
- Enforce cGMP documentation practices and audit for errors.
- Learn and apply 5S, Lean, Visual Factory, and other Operational Excellence (OpEx) principles in Quality Control.
- Provide guidance and coaching to Quality Control inspectors to enhance their product quality decision-making.
- Communicate effectively with Operations and Material Handling personnel to support production priorities, including changeovers and start-ups.
- Update Defect Libraries as needed to document product quality decisions and ensure consistent application by Quality Inspectors.
- High School Diploma or equivalent required.
- Associate's Degree or technical certification in a related field preferred.
- Minimum of 2-3 years of experience in a Quality Control or Quality Assurance role within a manufacturing environment.
- Experience with cGMP, 5S, Lean, and other OpEx principles.
- Previous experience investigating non-conforming material reports (NCMR) and customer complaints (CC).
- Experience in a supervisory or leadership role within Quality Control.
- Advanced technical certifications related to Quality Assurance.
- Experience in a regulated manufacturing environment.
- Familiarity with electronic Quality Management Systems (QMS).
At Jabil, we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
We are an equal opportunity employer and consider qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access our site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information.
