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Customer Service Ambassador
4 weeks ago
Job Summary
The Customer Care Representative plays a vital role in Health Initiative Programs, serving as the primary point of contact for participants. This position requires excellent communication skills to verify eligibility and provide program information to callers seeking to quit tobacco.
Key Responsibilities
- Provide exceptional customer service to callers, addressing their concerns and needs in a timely and professional manner.
- Obtain participant details to verify eligibility for Health Initiative Programs.
- Offer program information and support to callers seeking to quit tobacco, ensuring they have the necessary resources to succeed.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
