Customer Service Ambassador

4 weeks ago


Denver, Colorado, United States Dave & Buster Full time
Company Overview:
At Dave & Buster's, we're all about creating an unparalleled Guest experience that's fun, engaging, and memorable. Our team is dedicated to delivering exceptional service, quality food, and entertainment that will keep our Guests coming back for more.

Job Description:
As a Captain in our game room, you'll be the face of our brand, ensuring that every Guest has a positive and welcoming experience from the moment they step foot in our doors. You'll be responsible for guiding our Guests through their Midway, retail, game rental, and dining experiences, acting as an initial point of contact for any matters concerning safety and security.

Required Skills and Qualifications:
We're looking for a strong communicator with excellent customer service skills who can work effectively in a fast-paced environment. You'll need to be able to multitask, manage wait times, and communicate information to Guests, Team Members, and Managers.
Some of the essential skills and qualifications include:
  • Excellent communication and interpersonal skills.
  • Able to work effectively in a team environment.
  • Strong problem-solving and conflict resolution skills.
  • Able to lift up to 30 pounds and stand for long periods of time.
  • Familiarity with basic computer software and hardware.

Benefits:
We offer a comprehensive benefits package, including medical, dental, vision, 401K, and a fun, dynamic work environment that's perfect for those who love entertainment and hospitality.
As a Captain, you'll have the opportunity to develop your skills, advance your career, and be part of a team that's passionate about delivering exceptional Guest experiences.
So, if you're looking for a challenging and rewarding role that's all about creating memorable moments for our Guests, we want to hear from you

Salary:
Our competitive salary ranges from $18.29 to $19.29 per hour, depending on your experience and qualifications.
As an equal opportunity employer, we're committed to providing a fair and inclusive workplace for all our Team Members.
We're proud to be an E-Verify Employer in states where required.

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