Substance Use Disorder Counselor
6 days ago
We are seeking a skilled Phone-Based Substance Abuse Specialist to join our crisis intervention team at The Santé Group Inc. As a Phone-Based Substance Abuse Specialist, you will provide critical support to callers across Baltimore City, Baltimore County, Howard County, and Carroll County.
Key Responsibilities:
Triage incoming crisis calls and obtain client information.
Conduct assessments and dispatch appropriate resources when needed.
Deescalate clients in crisis over the phone.
Develop appropriate and realistic crisis plans and complete follow-up tasks.
Effectively communicate clients' needs while making internal agency referrals.
Adhere to Lifeline Standards, Crisis Now Standards, and appropriate accrediting bodies' best practices when providing services.
Network with local SUD providers to develop and expand resources.
Knowledge and familiarity with community resources, both mental health and non-mental health.
Abide by all federal, state, and local confidentiality and reporting regulations.
Complete documentation in an accurate and thorough manner.
What We Offer:
Competitive salary range: $19.00-$22.00 per hour based on experience and sign-on bonus.
Comprehensive benefits package, including medical, dental, and vision coverage, a 403(b) with company match, and paid time off.
Opportunities for career growth, training, and development, flexible work schedules, and shifts.
Requirements:
Bachelor's Degree in Human Services, Social Work, or a related field of study or ten (10) years of experience working on a crisis hotline.
Minimum of five (5) years of experience working in the SUD field.
Knowledge of substance use disorder providers and various levels of care.
Why Join Us:
The Santé Group Inc is a dynamic and leading community-based behavioral health services organization. We offer rapid response and compassionate care to individuals or groups through comprehensive mental health services. Our track record of innovation and growth reflects our ability to deliver diverse and highly individualized services. We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive.
Equal Opportunity Employer:
The Santé Group Inc is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. The Santé Group participates in E-Verify.
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