Substance Use Disorder Counselor

1 month ago


LuthervilleTimonium, United States The Affiliated Sante Group Full time
Job Summary

We are seeking a skilled and compassionate Substance Use Disorder Phone Counselor to join our crisis intervention team at The Affiliated Sante Group. As a Substance Use Disorder Phone Counselor, you will provide critical support to callers across various regions, offering supportive counseling, information and referrals, crisis intervention counseling, suicide prevention, and intake screening for clients in need.

Key Responsibilities:

  • Triage incoming crisis calls and gather client information.
  • Conduct assessments and dispatch appropriate resources when necessary.
  • Deescalate clients in crisis over the phone.
  • Develop crisis plans and complete follow-up tasks.
  • Effectively communicate client needs and make internal agency referrals.
  • Adhere to industry standards and best practices when providing services.
  • Network with local substance use disorder providers to develop and expand resources.
  • Knowledge and familiarity with community resources, both mental health and non-mental health.
  • Comply with federal, state, and local confidentiality and reporting regulations.
  • Complete documentation in an accurate and thorough manner.

What We Offer:

  • Competitive salary range: $19.00-$22.00 per hour based on experience.
  • Comprehensive benefits package, including medical, dental, and vision coverage, a 403(b) with company match, and paid time off.
  • Opportunities for career growth, training, and development, flexible work schedules, and shifts.

Requirements:

  • Bachelor's degree in Human Services, Social Work, or a related field of study, or ten (10) years of experience working on a crisis hotline.
  • Minimum of five (5) years of experience working in the substance use disorder field.
  • Knowledge of substance use disorder providers and various levels of care.

About Us:

The Affiliated Sante Group is a dynamic and leading community-based behavioral health services organization. Our mission is to offer rapid response and compassionate care to individuals or groups through comprehensive mental health services. We strive to create an organization that values collaboration, innovation, creativity, and inclusivity.

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.



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