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Quality Assurance Lead

2 months ago

Palmdale, California, United States FullSteam Full time
Job Overview

Position: Quality Control Supervisor

Company: FullSteam

Salary Range: $60,000 - $66,000

Work Schedule: To Be Determined

Role Purpose: The Quality Control Supervisor is responsible for ensuring that products and services meet the required standards and are consistent with both internal and external specifications.

Key Responsibilities:
  • Manage daily operations across Quality Control, Cheese, and Janitorial departments for all shifts.
  • Supervise the quality assurance of warehouse products.
  • Compile quality documentation and reports by analyzing data, including trends, recalls, and corrective actions.
  • Maintain communication with clients through appropriate channels.
  • Implement and uphold plant quality standards.
  • Oversee the quality inspection and product release processes for incoming and in-process materials.
  • Enhance and monitor the plant's HACCP program.
  • Ensure compliance with all relevant regulations at federal, state, and local levels.
  • Promote awareness and adherence to Good Manufacturing Practices (GMP).
  • Ensure safety, production, and sanitation standards are consistently met.
  • Facilitate the order process to guarantee exceptional service to customers.
  • Support the maintenance of high service quality by enforcing company policies.
  • Delegate tasks to employees and manage scheduling, including breaks and evaluations.
  • Assist in training and guiding warehouse staff on policies and procedures.
  • Address customer concerns and discrepancies to foster positive client relations.
  • Encourage a collaborative work environment and team spirit.
  • Work closely with staff to ensure quality and productivity standards are communicated effectively.
  • Be adaptable to work any shift as required by business needs.
  • Perform additional duties as assigned by the Distribution Center and Operations Manager.
Qualifications:

Essential Skills:

  • Strong communication skills and ability to self-initiate and supervise warehouse data entry programs.
  • Proficient in computer systems and warehouse management software.
  • Experience in warehouse supervision and familiarity with the wholesale industry is preferred.

Education and Experience:

  • Some college-level management education and/or a minimum of 2 years of experience in Quality Assurance or Production supervision within the wholesale sector.
  • Knowledge of SQF, HACCP, and GMP principles is advantageous; certifications are preferred.

Technical Skills:

  • Proficient in MS Office, Excel, and warehouse management systems.

Reasoning and Problem-Solving:

Ability to interact with all management levels and possess excellent written and verbal communication skills. Must be capable of leading a diverse workforce.

Physical Requirements:

The role requires the ability to lift up to 25 lbs and sit at a computer for extended periods.

Work Environment:

The position is based in a Distribution Center, where employees may encounter varying temperatures.

Job Type: Full-time